Hello dear
Shake Shack Garden State Plaza is a delightful stop for burger lovers in Paramus, NJ. Located conveniently within the bustling Garden State Plaza, this Shack excels in providing exceptional customer service, with friendly staff that leave patrons smiling. The menu features signature items like the Shack Stack—a delicious combination of cheeseburger and mushroom burger—along with crispy crinkle-cut fries and indulgent shakes. Diners appreciate the quick service, ample seating, and the fresh, high-quality ingredients. Whether enjoying a meal in or taking advantage of online ordering, Shake Shack promises a satisfying burger experience that keeps customers returning for more.
About
Welcome to the beloved Shake Shack Garden State Plaza, located conveniently on Level 2 at 1 Garden State Plaza Pkwy, Paramus, NJ. This vibrant eatery combines a passion for quality ingredients with a fun dining experience, perfect for food lovers looking to satisfy their cravings.
From the moment you walk in, you're greeted with a warm ambiance and an enthusiastic staff that truly cares about your experience, as noted by satisfied customers like Jennifer Stone, who praised the "absolute best customer service" and the freshness of the food. The dedication of the crew shines through, making every visit a delight.
One of the crown jewels on the menu includes the famous Shack Stack—an enticing combination of a cheeseburger and a mushroom burger stacked high. Ramiro Alejandro Restrepo describes it perfectly, highlighting how the thin patty and airy bun strike a balance, creating an indulgent yet fulfilling bite. Pair this with their delicious cheese fries, which have won over even the non-crinkle-cut enthusiasts.
The menu at Shake Shack Garden State Plaza also boasts a variety of burgers, each crafted with care. Customers like Nehal Ahmed appreciate the juicy, moist burgers that come topped with the iconic ShackSauce. The consistency in getting orders right, whether dining in or ordering online, adds to the positive experience.
Outdoor and indoor seating options allow diners to enjoy a relaxed meal, no matter the season. The efficient service lets you savor every bite without extensive wait times, even on busy days, as Langford Coleman found during his visit. Using the self-service kiosk makes ordering a breeze, maximizing the pleasure of your trip to this popular shack.
Don’t forget to treat yourself to a sweet indulgence after your meal. The Christmas Cookie Shake showcased by customers captures the festive spirit with its sweet vanilla flavor, rounding off your meal perfectly. As Y C noted, each bite delivers a flavor explosion—especially with crispy bacon and juicy patties that make your taste buds dance.
In conclusion, Shake Shack Garden State Plaza is more than just a fast-casual joint; it’s a spot where passion for great food and customer service intersect. With an inviting atmosphere and an array of delicious dishes, this location invites you to come back time and again, eager to explore more of their delicious offerings.
“ Absolute best customer service! Every staff remember was smiling, helpful and accommodating. The food was fresh and really good as well. I highly recommend this location. ”
“ It took a bit to get our food, but it’s understandable because of the pandemic. When we did receive it though, it was fresh and delicious! I got a Shack Stack (a cheeseburger and mushroom burger stacked) and I can fully recommend it. It’s not that indulgent thanks to Shake Shack’s thin (yet amazing) patty, light and airy bun, and the cheese inside of the mushroom isn’t that overwhelming. They got it right! I also had it with cheese fries - gotta say I’m not normally a fan of crinkle-cut fries but these were crunchy and fresh with a great taste. I ordered the Christmas Cookie Shake to go along with everything and it was pretty good. Just a sweet vanilla shake, that’s all. ”
“ I have always liked SS burgers, especially the way build their burger with shake sauce, the bread and slightly thin patties. It’s always moist and juicy. I like their hot dog and fries too. We have been to the GSP location many times. We always had good experience here. They have always got our order right, dine-in or online. They have plenty of seats, indoor and outdoor. Lines are never too long. Food comes out within a decent time. ”
“ Nice location in the mall. Used the kiosk to order and loved it. Not crowded, it was Sunday mall was closed. Quick service, had a nice quick conversation with the guy who brought my food to me. Always love their burgers! ”
“ I was pretty hungry the picture says it all. I decided to get the original shake shack burger and I got the smoke house as well. Those 2 burgers plus cheese fries and a small coke. So I took a bite of the smoke house and I couldn't help but notice how good and crunchy the bacon was ( how all bacon should be)and the patty was juicy and with the flavor of the peppers it was excellent and to pair it all with cheese fries and a coke....im in heaven ”
“ Your orders are now taken in the kiosks in the front of the store. Once your order is ready you will be notified via message and email. Your food will be brought to you by one of the workers. There is available tap water if needed while you wait for your food. The place is clean and the people there are nice and up to work. There was a man there with the hat shake shack garden state og who was hard at work and assisted with the customers. He showed great customer service and was on his toes the whole time I waited for my food. ”
“ The story of this establishment is a classic American success story. What began as a small hot dog stand operating out of Madison Square Park in New York City in 2001 eventually grew into a gourmet fast-casual restaurant with more than 377 locations both domestically and internationally. Located at the corner of the East entry inside the Garden State Plaza mall, my partner and I decided on a quick lunch at Shake Shack after a hiatus of several years. Upon entering this modern and inviting interior with plenty of available tables both indoors and outdoors, their large menu displayed on the wall featured gourmet hamburgers, chicken, hot dogs, crinkle-cut french fries, and milkshakes. We were greeted at the counter and decided on the Shroom Burger, Avocado Bacon Chicken, Fries, with root beer and water to wash them down. The burger and chicken were juicy, cooked to perfection, and flavorful. The fries were fresh, crispy, and served hot. The service was good, as one of them brought the food to our table fairly fast. The price was comparable to the area. The staff went above and beyond to ensure that every patron felt welcomed and valued. We can recommend this place. ”
“ We had an outstanding customer service experience during our visit, thanks to Jaylin. From the moment we arrived, he was attentive, proactive, and genuinely helpful. We watched as he moved around the store assisting multiple customers with their orders, answering questions, and making sure everyone felt taken care of. On top of that, he was tidying up the space and offering support wherever it was needed, all while maintaining a friendly and professional attitude. His work ethic and dedication to great service really stood out, and it made our experience all the more enjoyable. Jaylin is a true asset to the team! ”